Request home care

Tell us who needs care and how to reach you. We call you back, usually the same day, to discuss the situation. This request does not yet mean that care can be provided.

In an emergency, call 112.

About you
Who is making the request? *
The person who needs care
Luxembourg only, e.g. 1611 or L-1611.
Postcode not found

We can't find this postcode in the Luxembourg register. Please check it: if it is right, you can carry on and type the town and street. As a reminder, we only provide care in Luxembourg.

The need
What kind of help is needed? *
No medical details needed here: we will ask what we need when we call you.
Prescription (optional)

If you have a prescription, take a photo of it: it saves time. Up to 3 photos or PDF files.

    Preparing the photo…

    Check and send
    How your data is used

    SUR.lu uses this information only to answer your request and, if care is agreed, to prepare it. It is sent securely to our care management system; this website keeps no copy. We keep it only as long as needed to handle your request. You can ask to see, correct or delete it at any time by writing to web@sur.lu.

    Thank you, your request has been received

    Your reference:

    Our team will call you back to discuss the situation, usually the same day. This request does not yet mean that care can be provided: we first check together what is needed.

    In an emergency, call 112.

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